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Managing a strata building, whether a large complex or high-density area, involves many tasks. The larger or more complex a building is, the more challenging it becomes for strata committees or body corporates to keep everything running smoothly. This is where a building manager can make a significant difference.

What is a Building Manager?

A building manager is a professional responsible for overseeing the day-to-day operations and maintenance of a strata property. This role includes a range of duties, such as coordinating repairs, managing security, liaising with contractors, and addressing resident inquiries. Essentially, a building manager serves as the operational backbone of a property, ensuring everything from routine upkeep to unexpected issues is handled efficiently and professionally.

For larger or more complex properties, a building manager can become indispensable. They not only provide hands-on support but also offer expertise in legal compliance, health and safety regulations, and contractor management. By acting as a single point of contact, building managers simplify communication and help create a safer, more organised environment for residents.

Why Might I Need a Building Manager?

For many strata properties, managing day-to-day operations and upkeep can be an overwhelming task. This is where a building manager proves invaluable, especially in the following scenarios:

1. Large or Complex Properties: If your strata building is large, typically over 30 units, or has complex facilities such as pools, gyms, or elevators, a building manager can be crucial. They provide the hands-on support necessary to manage the unique demands of larger or multi-functional properties, ensuring that each facility operates smoothly and is well-maintained.
2. Frequent Maintenance: Older buildings or those with extensive common areas often require regular maintenance to prevent small issues from escalating into costly repairs. A building manager oversees these maintenance needs, coordinating and monitoring repairs, and ensuring that all areas remain safe and operational for residents.
3. High Resident Turnover or Occupancy: Properties with a high number of residents or frequent tenant turnover—such as buildings with short-term rentals or those located in high-density areas—pose unique management challenges. A building manager helps address ongoing issues related to security, access control, and resident queries, allowing for a more seamless and secure living experience for all occupants.
4. Strata Committee Overload: For strata committees or body corporates struggling to keep up with the administrative demands of managing a property, a building manager offers relief. By taking on a range of operational tasks, they free up time and reduce the stress on committee members, allowing them to focus on strategic decisions rather than day-to-day management.

How Much Does a Building Manager Cost?

The cost of hiring a building manager can vary significantly depending on factors such as the property’s location, size, and complexity. Typically, building managers charge a management fee that is expressed as a percentage of the property’s rental income. In Victoria, for instance, this fee generally ranges between 5% and 10% of the rental income, with more complex or high-demand properties often falling on the higher end of the spectrum.

Building Manager Duties and Responsibilities

The role of a building manager is comprehensive, covering a wide range of responsibilities to ensure the smooth running of the property. Key duties typically include:

• Maintenance and Repairs: Coordinating routine and urgent repairs to keep facilities safe and functional.
• Security: Managing CCTV, access systems, and liaising with security teams to maintain a secure environment.
• Contractor Management: Hiring and supervising contractors to ensure quality work and budget compliance.
• Compliance: Keeping up with legal requirements, managing the Building Warrant of Fitness, and maintaining records.
• Resident Communication: Handling resident queries, complaints, and providing regular updates.
• Financial Management: Assisting with budget planning and suggesting cost-effective solutions.
• Crisis Response: Addressing emergencies like water leaks or security issues swiftly.

A building manager essentially becomes the operational centrepiece of a property, ensuring that all facilities function as intended, that residents feel secure, and that any issues are dealt with swiftly.

How to Choose the Right Building Manager

Choosing the right building manager is crucial to the successful management of a strata property. Some key things to consider when looking for a building manager are:

• Responsiveness: Opt for a manager who is accessible and quick to respond, especially for properties with 24/7 needs.
• Strata Experience: Select someone experienced in strata management to ensure smooth operations and regulatory compliance.
• Transparency: A good manager provides clear records and regular updates to keep everyone informed.

Selecting the right building manager can make a tremendous difference in the quality of life within the property, as well as in preserving its long-term value. For those considering professional building management services, Select Strata Communities offers experienced, reliable building management solutions tailored to meet the needs of any property. Contact us today to learn more about how we can support your strata property.

Benefits of a Building Manager

1. Professional Maintenance Coordination: A building manager ensures that both planned, and emergency maintenance is handled promptly and professionally, preventing small issues from becoming major problems. They also ensure that the building complies with legal requirements, such as the Building Warrant of Fitness (BWoF).
2. Improved Security and Safety: A building manager can oversee access control systems, manage CCTV surveillance, and liaise with security contractors, ensuring a safe and secure environment for all residents.
3. Streamlined Communication: Building managers serve as the primary point of contact for residents, resolving issues quickly and providing regular updates on building matters. This creates smoother operations and reduces misunderstandings among residents.
4. Contractor Management: Rather than relying on residents or committee members to manage repairs, a building manager selects and supervises contractors, ensuring that work is completed to a high standard and within budget.
5. Enhanced Record-Keeping and Compliance: They manage essential documentation, including maintenance records, financials, and legal compliance documents, helping the building stay organised and ensuring that nothing important is overlooked.
6. Increased Property Value and Resident Satisfaction: Well-managed buildings are typically more desirable, increasing property values and improving the overall resident experience. Efficient management ensures that common areas are clean, functional, and safe, which enhances the living environment for all.

In summary, if your building is large, complex, or frequently in need of attention, a building manager can provide professional oversight, streamline operations, and create a more positive living experience for residents. Contact us today to learn more about the benefits of having a dedicated building manager and how our services can be tailored to meet the specific needs of your property.